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Let's Get Small
The future of hotels? More brands, smaller rooms and lobbies that sell you stuff.
Cowards and Traitors
Fifteen years ago, in my first column, I saw cowards and traitors among us. They're still here.
A Delta bait-and-switch? American bails on New York airports. Marriott grows in the middle.
Steals and Deals
Last-minute holiday deals. Qatar tweaks Delta Atlanta fares. Accor's global hotel sale. And more.
Flight Bargains Galore
Fares are at or near record lows. Book now if you want fabulous deals to Europe and Asia.
This Week's Best Travel Reads
Martin B. Deutsch
Distressed with the tenor of this year's election? Me, too. So I go back to the 1960s for some relief. Politics were a little less foul then.
Forget the old rules for airline upgrades. They don't work anymore. Several experts explain what's effective today if you want to sit up front.
Are the skies getting friendlier at United Airlines? Business travelers and United workers seem to think so. I fly several segments and find out.
Will Allen III
Does "lifetime" status with a U.S. airline matter anymore? Based on my experiences with Delta and American, it's a decidedly mixed bag.
There are important travel matters that the government could be fixing, but it would rather do the bidding of the hotel industry lobbyists.
How does a problem like Samsung's Galaxy Note 7 happen? Rigorous testing, even over several months, does go wrong.
On Your Own Time ...
That's the way it is: Here's a list of 45 television one-liners that will be stuck in our head forever. They'll help you live long and prosper.
An esteemed friend and colleague roots for the fish. Every time I post a picture of a fish I've caught, she gives me the thumbs down.
Ready for a great $99 road trip? How about some bacon whiskey and apple fritters along the unique back roads of Olympia, Washington?
Strategies & Tactics
Ripples Across the Pond
The Brexit vote has quickly and dramatically shaken up airline service between Britain and the United States.
Best of Business Travel
What works best in business travel? These ten products and services make life on the road much better.
How The Airlines Rate
How do the six big U.S. carriers rate? Your mileage may vary, but here are my thoughts on their strengths and weaknesses.
Here are twelve tips for writing a complaint letter to airlines, hotels and car-rental firms that will get results.
How to think about frequent flyer programs now that airline loyalty is irrelevant and first class upgrades impossible.
When Airlines Go Bad
Airline meltdowns this year have shown the U.S. carriers at their aabsolute worst, both operationally and attitudinally.
Life on the Road
A Babel of Bags
Here's how to separate the carry-on wheat from the checked luggage chaff and get the bag you need.
Unbreakable Travel Rules
Here are seven rules about business travel you should never break if you want your life on the road to be smooth and productive.
Life Among the Unicorns
Business travelers generate lots of revenue for the travel industry, but they don't know how to serve us.
Love 'Em or Leave 'Em
Are you planning to leave the country if your candidate loses? Here are some thoughts about where to go next year.
Business Travel Debates
Forget presidential debates. We can solve some business travel issues without nasty talk and insults.
Fear Itself on the Road
Our actions on the road lately indicate that we're unduly afraid of everything. We can't fly that way.
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Find What You Need Fast
Our carefully curated collection of links will help you find everything you need about airlines, airports, hotels and much more.
Screw the Programs
It's time for frequent flyers to stop being loyal to frequent flyer plans and do what is best for them.
Luggage Tag Loyalty
Will Allen flew five million miles on Delta Air Lines and all he got for the loyalty is a luggage tag.
The Why of It All
Why do the airlines believe they are above the dictates of "good faith and fair dealing" with frequent flyers?
The War on Elites
Elite airline status has eroded to the point where you don't need to pursue it.
Delta's Big Diss
Delta thinks it is a "better" airline and doesn't need to reward your loyalty.
Hotel Hot Sheet
Can a hotel be "independent" and still part of a chain? The "soft brands" claim to offer indy charm and chain convenience.
Two Guys Named Chris
Does Airbnb make sense for business travelers? The sorry tale of two travelers named Chris makes you wonder.
Lobbying for Change
Hotels now mimic the airlines with their ups, extras, surcharges and resort fees. The practice has to stop and stop now.
The Airbnb Effect
Surprisingly, the rapid growth of Airbnb hasn't hurt traditional hotels and resorts. Traditional lodging is doing just fine.
How to Fix the Airlines Fast
Forget Justice Department probes and DOT fines. Here are five airline fixes that federal regulators could impose now.
Taking Back the Skies
Airlines treat us like trash because we let them get away with it. We need to stop enabling them and fight back.
Telling Lufthansa No
Lufthansa is fighting the travel industry's booking engines and thinks we should pay for it. Time to push back and boycott.
Airlines sometimes just make it up as they go along. And they don't think we notice.
Three (Amex) Card Monte
American Express insists you shouldn't leave home without it. But poor service makes relying on Amex dangerous.
Lost Bag, Lost Airline
The tale of a lost (and found) checked garment bag explains almost everything you need to know about United's plight.
Trump's Travel Travails
Donald Trump's travel ventures have been a mix of hubris, errors and abject failure.
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Copyright © 2016 by Joe Brancatelli. All rights reserved.