CyberConcierge*

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THIS IS IMPORTANT!
* Read Joe's policy on links.

On the Road With Brancatelli

When Hotels Attack

Business travelers have always loved hotels. But, lately, they've become a nexus of bad vibes.

Defeating Delays

We flyers always lose the battle with Mother Nature. But here are ten tips to minimize the pain.

The Tactical Traveler

United meltdown alert. Peace at Love Field for now. Snazzy Latin Hyatts. Delta cuts London runs.

Custom(s) Solutions

U.S. Customs has done a good job adapting to flyer patterns and adopting new tech solutions.

The Airlines Hate Us

Why do airlines hate business travelers and everyone who does business with business flyers?


The Troubles at The TSA

Rocks & Hard Places

The TSA has failed. But private security screening also failed.
How do we fix airport security?

Jerry Chandler*

Now that we know that the TSA isn't working, what can we do to improve airport security?

PreCheck Tumbles

The TSA's arrogance has made PreCheck a crapshoot instead of a useful security bypass plan.


The Life We Lead ...

Play the Club Card

Now that the paid Priority Pass
is passe, it's time to shuffle our (credit) cards for club access.

Existential Hotels

Hotel chains have created "soft" brands for independents and that makes for strange bedfellows.

Phone Home Cheap

Savvy international travelers are always on the lookout for ways to cut their phone and data fees.

The Almighty Dollar

A strong dollar is great news for travelers at home and abroad. But beware airport ATM scams.

This Week's Best Reads*

David J. Danto

United Airlines keeps sending surveys so it can "understand" my needs. But it never listens.

Robert McGarvey

We don't travel without phones. So why don't hotels understand we need on-site cell service?

Phil Baker

How badly has the TSA failed us? Completely. And they don't seem to care about it, either.

Mister Meatball

I know you'll be barbecuing this weekend. But may I suggest a sublime ravioli I concocted?

Will Allen III

Instead of flying, I found myself
at the throttle of a classic mid-century steam locomotive.


The Flight Stuff

JetBlue Goes Dark

JetBlue goes downmarket and that never worked for a niche carrier before. It won't now.

Flying Fourth Class

Lufthansa and Cathay Pacific do an excellent premium economy class, but outliers matter, too.

All Business Class

All-business-class flights make a modest return. But profits remain an elusive commodity.


Strategies & Tactics

Why Fares Don't Fall

Oil and gasoline prices plunge, but airlines aren't cutting fares. They won't while you're buying.

Righteous Rentals

Hoping to rent something better than another Chevy or Toyota? National and Silvercar want you.

Miles, Points, Cards

Five new strategies and tactics for maximizing the benefits and value of frequent-travel plans.

Pots and Kettles

U.S. carriers are pissed at Gulf airlines. But we've seen it before. American pot, meet Gulf kettle.

Joe's Flight Center*

Flight Status
By Flight or Route

example: AA 123 or JFK to LHR
Don't Know the Code?

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